Terms & Conditions
Panun Basket - Terms and conditions
Personal
Information
“Panun Basket” is a trademark of Panun Basket Private Limited, a company
incorporated under the Companies Act, 2013 with its registered office at
Lasjan Bye-pass, Srinagar, Jammu & Kashmir, India -191101 (Company).
It is strongly recommended that you read and understand these ‘Terms of
Use’ carefully, as by accessing this site (hereinafter the “Marketplace”), you
agree to be bound by the same and acknowledge that it constitutes an
agreement between you and the Company (hereinafter the “User Agreement”). If
you do not agree with this User Agreement, you should not use or access the
Marketplace for any purpose whatsoever.
This document is published in accordance with the provisions of Rule 3
of the Information Technology (Intermediaries Guidelines) Rules, 2011. The User
Agreement may be updated from time to time by the Company without notice. It is
therefore strongly recommended that you review the User Agreement, as available
on the Marketplace, each time you access and/or use the Marketplace.
The terms ‘visitor(s)’, ‘user(s)’, ‘you’ hereunder refer to the person
visiting, accessing, browsing through and/or using the Marketplace at any point
in time.
Should you have any clarifications regarding the Terms of Use, please do
not hesitate to contact us at info@panunbasket.in
Services Overview
The Marketplace is a platform for domestic consumers to transact with
third party sellers, who have been granted access to the Marketplace to
display and offer products for sale through the Marketplace. For abundant
clarity, the Company does not provide any services to users other than
providing the Marketplace as a platform to transact at their own cost and risk,
and other services as may be specifically be notified in writing.
The Company is not and cannot be a party to any transaction between you
and the third party sellers, or have any control, involvement or influence over
the products purchased by you from such third party sellers or the prices of
such products charged by such third-party sellers. The Company therefore
disclaims all warranties and liabilities associated with any products offered
on the Marketplace.
Services on the Marketplace are available to only select geographies in
India, and are subject to restrictions based on business hours and days of
third party sellers.
Transactions through the Marketplace may be subject to a delivery charge
where the minimum order size is not met. You will be informed of such delivery
charge at the stage of check-out for a transaction through the Marketplace.
Eligibility
Persons who are “incompetent to contract” within the meaning of the
Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are
not eligible to use/access the Marketplace.
However, if you are a minor, i.e. under the age of 18 years, you may
use/access the Marketplace under the supervision of an adult parent or legal
guardian who agrees to be bound by these Terms of Use. You are however
prohibited (even under provision) from purchasing any product(s) which is for
adult consumption, the sale of which to minors is prohibited.
The Marketplace is intended to be a platform for end-consumers desirous
of purchasing product(s) for domestic self-consumption. If you are a retailer,
institution, wholesaler or any other business user, you are not eligible to use
the Marketplace to purchase products from third-party sellers, who have been
granted access to the Marketplace to display and offer their products for sale
through the Marketplace.
The Company, in its sole discretion and without liability, reserves the
right to terminate or refuse your registration, or refuse to permit
use/access to the Marketplace, if: (i) it is discovered or brought to notice
that you do not conform to the eligibility criteria, or (ii) the Company has
reason to believe (including through evaluating usage patterns) that the
eligibility criteria is not met/is violated by a user, or (iii) may breach the
terms of this User Agreement.
In order to determine compliance with eligibility criteria, the Company
inter alia uses an algorithm and/or pre-determined criteria based technology
and accordingly, from time to time, your usage may be restricted or blocked on
account of overlap with such algorithms/pre-determined criteria. In such cases,
if you are a genuine domestic user of the Platform, please contact us for
assistance.
License &
Access
The Company grants you a limited sub-license to access and make personal
use of the Marketplace, but not to download (other than page caching) or modify
it, or any portion of it, except with express prior written consent of the
Company. Such limited sublicense does not include/permit any resale or
commercial use of the Marketplace or its contents; any collection and use of
any product listings, descriptions, or prices; any derivative use of the
Marketplace or its contents; any downloading or copying of information for the
benefit of another third party; or any use of data mining, robots, or similar
data gathering and extraction tools. The Marketplace or any portion of the
Marketplace may not be reproduced, duplicated, copied, sold, resold, visited,
or otherwise exploited for any commercial purpose without express prior written
consent of the Company. You may not frame or utilize framing techniques to
enclose any trademark, logo, or other proprietary information (including
images, text, page layout, or form) of the Marketplace or of the Company and/or
its affiliates without the express prior written consent of the Company. You
may not use any meta tags or any other “hidden text” utilizing the Company’s
name or trademarks without the express prior written consent of the Company.
You shall not attempt to gain unauthorized access to any portion or feature
of the Marketplace, or any other systems or networks connected to the
Marketplace or to any server, computer, network, or to any of the services
offered on or through the Marketplace, by hacking, ‘password mining’ or
any other illegitimate means.
You hereby agree and undertake not to host, display, upload, modify, publish,
transmit, update or share any information
- belongs
to another person and to which you do not have any right;
- is
grossly harmful, harassing, blasphemous, defamatory,
obscene, pornographic, paedophilic, libelous, invasive of another’s
privacy, hateful, or racially, ethnically objectionable, disparaging,
relating or encouraging money laundering or gambling, or otherwise
unlawful in any manner whatever;
- harms
minors in any way;
- infringes
any patent, trademark, copyright or another proprietary/intellectual
property rights;
- violates
any law for the time being in force;
- deceives
or misleads the addressee about the origin of such messages communicates
any information which is grossly offensive or menacing in nature;
- impersonates
another person;
- contains
software viruses or any other computer code, files or
programs designed to interrupt, destroy or limit the functionality of
any computer resource;
- threatens
the unity, integrity, defence, security or sovereignty of
India, friendly relations with foreign states, or public order or
causes incitement to the commission of any cognizable offense or prevents
investigation of any offense or is insulting any other nation;
- is
misleading or known to be false in any way.
Any unauthorized use shall automatically terminate the permission or
sub-license granted by the Company.
Account &
Registration Obligations
All users must register and log in for placing orders on the
Marketplace. You must keep your account and registration details current and
correct for all communications related to your purchases from the Marketplace.
By agreeing to the Terms of Use, the user agrees to receive promotional or
transactional communication and newsletters from the Company and its partners.
The user can opt out from such communication and/or newsletters either by or by
contacting the customer services team of Marketplace and placing a request for
the same.
As part of the registration process on the Marketplace, the Company may
collect the following personally identifiable information about you, including
but not limited to Name , email address, age, address mobile phone number and
other contact details, demographic profile (like your age, gender, occupation,
education, address etc.) and information about the pages on the Marketplace you
visit/access, the links you click on the Marketplace, the number of times you
access a particular page/feature and any such information. Information
collected about you is subject to the Privacy Policy of the Company
http://panunbasket.in/index.php?route=information/information&information_id=3, which is
incorporated in these Terms of Use by reference.
Legal Disclaimer:
While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our web site. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer.
Pricing
The Company aims to ensure that prices of all products offered for sale
are true and correct. However, from time to time, the prices of
certain products may not be current or may be inaccurate on account of
technical issues, typographical errors or incorrect product information
provided to the Company by third-party seller. In each such case,
notwithstanding anything to the contrary, the Company reserves the right to
cancel the order without any further liability.
Subject to the foregoing, the price mentioned at the time of ordering a
product shall be the price charged at the time of delivery, provided that no
product offered for sale on the Marketplace will be sold at a price higher than
its MRP (Maximum Retail Price).
Order Limit
- A
customer is eligible to place 4 live orders.
- A
customer cannot place his 5th order if his 4 orders are still live.
- Live
order refers to all those orders which are not delivered.
- Single
customer can place 4 different orders at once.
GST effect on our delivery:
As our nation welcomes the ‘One Nation, One Tax’’ initiative,
effective from July 1st 2017,
we at Panun Basket also welcome this change by making our processes fully
compliant with GST.
We guarantee you that we still will get you the lowest prices on
all your items. Moreover, your orders will be fulfilled as usual and in line
with the GST guidelines.
What are the changes you can expect at our end?
Since the government has exempted certain goods from GST, you
will receive invoices for them separately. Which means that your order will now
be broken down into 3 components:
At the delivery, our field executive will hand over a delivery
statement, listing down all the items you have ordered.
A Delivery Statement for you to check all the items you’ve
ordered
A Tax Invoice showing all the items that have been taxed
A Bill of Supply
We assure you that you will receive all the GST benefits and
lower priced items, as always from Panun Basket. If you still have any
questions, please feel free to reach out to us at our Customer support at cs@panunbasket.in