Privacy Policy
“Panun Baket” is a trademark of Panun Basket Private Limited
(“Company”), a company incorporated under the Companies Act, 2013 with its
registered and corporate office at Lasjan Srinagar, Jammu and Kashmir, India,
191101 in the course of its business. The domain name panunbasket.in is
owned by the Company .
The Company respects your privacy and values the trust you place in it.
Set out below is the Company’s ‘Privacy Policy’ which details the manner in which
information relating to you is collected, used and disclosed.
Customer are advised to read and understand our Privacy Policy
carefully, as by accessing the website/app you agree to be bound by the terms
and conditions of the Privacy Policy and consent to the collection, storage and
use of information relating to you as provided herein.
If you do not agree with the terms and conditions of our Privacy Policy,
including in relation to the manner of collection or use of your information,
please do not use or access the website/app.
Our Privacy Policy is incorporated into the Terms and Conditions of Use
of the website/app, and is subject to change from time to time without notice.
It is strongly recommended that you periodically review our Privacy Policy as
posted on the App/Web.
Should you have any clarifications regarding this Privacy Policy, please
do not hesitate to contact us at info@panunbasket.in
The collection,
Storage and Use of Information Related to You
We may automatically track certain information about you based upon your
behaviour on the website. We use this information to do internal research on
our users’ demographics, interests, and behaviour to better understand, protect
and serve our users. This information is compiled and analyzed on an aggregated
basis. This information may include the URL that you just came from (whether
this URL is on the website or not), which URL you next go to (whether this URL
is on the website or not), your computer browser information, your IP address,
and other information associated with your interaction with the website. We
may also share your Mobile IP/Device IP with third party(ies) and to the best
of our knowledge, be-life and representations given to us by these third
party(ies) this information is not stored by them.
We also collect and store personal information provided by you from time
to time on the website/app. We only collect and use such information from you
that we consider necessary for achieving a seamless, efficient and safe
experience, customized to your needs including1. To enable the provision of
services opted for by you;
To communicate necessary account and product/service related information
from time to time;
1. To allow you to
receive quality customer care services;
2. To undertake
necessary fraud and money laundering prevention checks, and comply with the
highest security standards;
3. To comply with
applicable laws, rules and regulations; and
4. To provide you with information
and offers on products and services, on updates, on promotions, on related,
affiliated or associated service providers and partners, that we believe would
be of interest to you.
Where any service requested by you involves a third party, such information
as is reasonably necessary by the Company to carry out your service request may
be shared with such third party.
We also do use your contact information to send you offers based on your
interests and prior activity. The Company may also use contact information
internally to direct its efforts for product improvement, to contact you as a
survey respondent, to notify you if you win any contest; and to send you
promotional materials from its contest sponsors or advertisers.
Contacts Permissions: If you allow Panun Basket to access your contacts
(including contact number, email id etc.), it enables Panun Basket to subscribe
you and your contacts to Panun Basket promotional emails, messages, ongoing
offers etc., and through this permission you and your contacts will be able to
access a variety of social features such as inviting your friends to try our
app, send across referral links to your friends, etc. We may also use this
information to make recommendations of grocery items you placed. This information
will be synced from your phone and stored on our servers.
Further, you may from time to time choose to provide payment related
financial information (credit card, debit card, bank account details, billing
address etc.) on the website. We are committed to keeping all such sensitive
data/information safe at all times and ensure that such data/information is
only transacted over secure website [of approved payment gateways which are
digitally encrypted], and provide the highest possible degree of care available
under the technology presently in use.
The Company will not use your financial information for any purpose
other than to complete a transaction with you.
To the extent possible, we provide you the option of not divulging any
specific information that you wish for us not to collect, store or use. You may
also choose not to use a particular service or feature on the
website/application, and opt out of any non-essential communications from the
Company.
Further, transacting over the internet has inherent risks which can only
be avoided by you following security practices yourself, such as not revealing
account/login related information to any other person and informing our
customer care team about any suspicious activity or where your account has/may
have been compromised.
Company use data collection devices such as “cookies” on certain pages
of the website to help analyse our web page flow, measure promotional
effectiveness, and promote trust and safety. “Cookies” are small files placed
on your hard drive that assist us in providing our services. Company offers
certain features that are only available through the use of a “cookie”.
The Company also use cookies to allow you to enter your password less
frequently during a session. Cookies can also help the Company provide
information that is targeted to your interests. Most cookies are “session
cookies,” meaning that they are automatically deleted from your hard drive at
the end of a session. You are always free to decline our cookies if your
browser permits, although in that case you may not be able to use certain
features on the website and you may be required to re-enter your password more
frequently during a session.
Additionally, you may encounter “cookies” or other similar devices on
certain pages of the website that are placed by third parties. The Company does
not control the use of cookies by third parties.
If you send the Company personal correspondence, such as emails or
letters, or if other users or third parties send us correspondence about your
activities on the website, the Company may collect such information into a file
specific to you.
The Company does not retain any information collected for any longer
than is reasonably considered necessary by us, or such period as may be
required by applicable laws. The Company may be required to disclose any
information that is lawfully sought from it by a judicial or other competent body
pursuant to applicable laws.
The website may contain links to other websites. We are not responsible
for the privacy practices of such websites which we do not manage and control.
Choices Available
Regarding Collection, Use and Distribution of Information
To protect against the loss, misuse and alteration of the information
under its control, the Company has in place appropriate physical, electronic
and managerial procedures. For example, the Company servers are accessible only
to authorized personnel and your information is shared with employees and
authorized personnel on a need to know basis to complete the transaction and to
provide the services requested by you. Although the Company endeavours to
safeguard the confidentiality of your personally identifiable information,
transmissions made by means of the Internet cannot be made absolutely secure.
By using the website, you agree that the Company will have no liability for
disclosure of your information due to errors in transmission and/or unauthorized
acts of third parties.
Please note that the Company will not ask you to share any sensitive
data or information via email or telephone. If you receive any such request by
email or telephone, please do not respond/divulge any sensitive data or
information and forward the information relating to the same to info@panunbasket.in for
necessary action.
Communication with
Company
If you wish to correct or update any information you have provided, you
may do so online, on the website itself. Alternatively, you may contact the
Company to correct or update such information by sending an e-mail to: info@panunbasket.in
In the event of loss of access to the website, you may contact the
Company by sending an e-mail to: info@panunbasket.in
In the event you wish to report a breach of the Privacy Policy, you may
contact the designated Grievance Officer of the Company at:
Sheik Aisha
Panun Basket Private Limited
Lasjan Srinagar
Jammu & Kashmir, India – 191101
Email address: info@panunbasket.in